Motionlabs Media (Pty) Ltd
Registration Number: 2023/970402/07
Address: 269 Von Willich Avenue, Die Hoewes, Centurion, 0157, South Africa
1. Introduction
Motionlabs Media (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us online, via email, phone, or in person.
2. Information We Collect
We may collect the following personal information from you:
- Full name and contact details (email, phone number, address)
- Business or company information (if applicable)
- Project details and preferences
- Payment and billing information
- Website usage data (cookies, IP address, device info)
3. How We Use Your Information
Your personal information may be used for the following purposes:
- To respond to inquiries and provide quotes
- To deliver our media and production services
- To process payments and invoices
- To improve our website and service offerings
- To send updates, promotions, or service-related communication (only with your consent)
4. Information Sharing and Disclosure
We do not sell or share your personal information with third parties, except:
- Where required by law or regulation
- With trusted service providers who assist us in operating our business (e.g. payment processors, IT support), under confidentiality agreements
- To protect our legal rights or prevent fraud
5. Data Security
We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. All data is stored securely, and only authorized personnel have access.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Withdraw consent for processing (where applicable)
- Lodge a complaint with the Information Regulator if your rights are violated
7. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies via your browser settings, though this may affect functionality.
8. Third-Party Links
Our website may contain links to external websites. Motionlabs Media is not responsible for the content or privacy practices of such sites.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.